STEALTHSTATION I7 INTEGRATED NAVIGATION SYSTEM
Report
- Report Number
- 1723170-2014-00672
- Event Type
- Malfunction
- Date Received
- June 24, 2014
- Date of Event
- May 26, 2014
- Report Date
- May 26, 2014
- Manufacturer
- MEDTRONIC NAVIGATION, INC.
- Product Code
- HAW
- PMA / PMN Number
- K050438
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
PATIENT INFORMATION WAS UNAVAILABLE FROM THE SITE. RMA ISSUED. REPLACEMENT COMPUTER SHIPPED TO SITE (B)(4) 2014. ON (B)(4) 2014 A MEDTRONIC REPRESENTATIVE PERFORMED A NAVIGATION SYSTEM CHECK-OUT. COMPUTER REPLACED. SOFTWARE ICONS VISIBLE, AXIEM AND POLESTAR RUNNING PROPERLY. ISSUE RESOLVED. SYSTEM WORKING CORRECTLY. SUSPECT COMPUTER HAS NOT BEEN RETURNED TO MANUFACTURER FOR ANALYSIS.
SOFTWARE INVESTIGATION COMPLETED. THIS ISSUE WILL BE CONTINUALLY MONITORED IN A MEDTRONIC SOFTWARE ANOMALY TRACKING DATABASE. ISSUE WAS RESOLVED WITH A NEW COMPUTER, SUSPECT INTERMITTENT USB SUBSYSTEM PROBLEM. THE SUSPECT COMPUTER WAS RETURNED, WOULD NOT BOOT PROPERLY AND DISPLAYED AN ERROR MESSAGE.
A MEDTRONIC REPRESENTATIVE REPORTED THAT, WHILE IN AN EAR, NOSE & THROAT (ENT) PROCEDURE, THE SITE ALLEGED AN ERROR IN THE AXIEM ENT SOFTWARE APPLICATION. A COMMUNICATION FAILURE WAS DETECTED AND REQUIRED THE SITE TO LOG-OUT TO RE-ESTABLISH CONNECTION. WHEN THIS WAS ACCOMPLISHED, ALL PATIENT AND REGISTRATION DATA WAS SAVED. THE SURGEON COMPLETED THE PROCEDURE WITH THE USE OF THE NAVIGATION SYSTEM. THERE WAS NO IMPACT ON PATIENT OUTCOME.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 368238 | STEALTHSTATION I7 INTEGRATED NAVIGATION SYSTEM | NEUROLOGICAL STEREOTAXIC INSTRUMENT | HAW | MEDTRONIC NAVIGATION, INC. | I7 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |