FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3890910 · Received June 24, 2014

Report

Report Number
3004753838-2014-22910
Event Type
Malfunction
Date Received
June 24, 2014
Date of Event
May 28, 2014
Report Date
May 31, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

(B)(4). EVALUATION OF THE RETURNED DEVICE AND DATA REVIEW DID NOT CONFIRM INTERMITTENT ANTENNA ICON.

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT AN OUT OF RANGE SIGNAL ON (B)(6) 2014. PATIENT'S MOTHER DID NOT REPORT ANY INJURY OR MEDICAL INTERVENTION AT THE TIME OF CONTACT WITH DEXCOM TECHNICAL SUPPORT. DEXCOM HAS ISSUED AN RGA FOR THE PATIENT TO RETURN THE DEVICE TO BE INVESTIGATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
367454 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. MT20649 5080052

Patients

Seq Age Sex Outcome Treatment
1 4 YR Other