UNICEL DXC 600 PRO SYNCHRON SYSTEM
Report
- Report Number
- 2050012-2014-00314
- Event Type
- Malfunction
- Date Received
- June 19, 2014
- Date of Event
- May 28, 2014
- Report Date
- May 28, 2014
- Manufacturer
- BECKMAN COULTER
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
BECKMAN COULTER (BEC) CUSTOMER TECHNICAL SUPPORT (CTS) OFFERED TO SEND A FIELD SERVICE ENGINEER (FSE) TO REPAIR THE INSTRUMENT. THE CUSTOMER WAS IN THE PROCESS OF BRINGING NEW INSTRUMENTS INTO THE LABORATORY AND DECLINED REPAIR AS THIS INSTRUMENT WOULD BE TAKEN OUT OF SERVICE. THE INSTRUMENT WAS REMOVED FROM THE LABORATORY.(B)(4).
THE CUSTOMER REPORTED A LEAK FROM A REAGENT PROBE ONTO THE REAGENT PROBE DRIP TRAY OF A UNICEL DXC 600 PRO SYNCHRON SYSTEM. THE LEAK WAS CONTAINED TO THE INSTRUMENT. THE CUSTOMER STATED THAT THE LEAK WOULD OCCUR AFTER PRIMING THE REAGENT PROBE. THE OPERATOR WAS WEARING A LAB COAT, GLOVES, AND PROTECTIVE EYEWEAR. THERE WERE NO REPORTS OF DIRECT CONTACT WITH THE LEAK OR OF INJURY AS A RESULT OF THE LEAK. THERE WERE NO ERRONEOUS RESULTS GENERATED IN CONNECTION WITH THE LEAK. A REMOTE REVIEW OF THE INSTRUMENT SHOWED THAT THE INSTRUMENT DID NOT GENERATE ANY FLAGS OR ERROR MESSAGES TO ALERT THE CUSTOMER TO A SYSTEM ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 360703 | UNICEL DXC 600 PRO SYNCHRON SYSTEM | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | BECKMAN COULTER | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |