FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600 PRO SYNCHRON SYSTEM

MDR report key: 3885140 · Received June 19, 2014

Report

Report Number
2050012-2014-00314
Event Type
Malfunction
Date Received
June 19, 2014
Date of Event
May 28, 2014
Report Date
May 28, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BECKMAN COULTER (BEC) CUSTOMER TECHNICAL SUPPORT (CTS) OFFERED TO SEND A FIELD SERVICE ENGINEER (FSE) TO REPAIR THE INSTRUMENT. THE CUSTOMER WAS IN THE PROCESS OF BRINGING NEW INSTRUMENTS INTO THE LABORATORY AND DECLINED REPAIR AS THIS INSTRUMENT WOULD BE TAKEN OUT OF SERVICE. THE INSTRUMENT WAS REMOVED FROM THE LABORATORY.(B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LEAK FROM A REAGENT PROBE ONTO THE REAGENT PROBE DRIP TRAY OF A UNICEL DXC 600 PRO SYNCHRON SYSTEM. THE LEAK WAS CONTAINED TO THE INSTRUMENT. THE CUSTOMER STATED THAT THE LEAK WOULD OCCUR AFTER PRIMING THE REAGENT PROBE. THE OPERATOR WAS WEARING A LAB COAT, GLOVES, AND PROTECTIVE EYEWEAR. THERE WERE NO REPORTS OF DIRECT CONTACT WITH THE LEAK OR OF INJURY AS A RESULT OF THE LEAK. THERE WERE NO ERRONEOUS RESULTS GENERATED IN CONNECTION WITH THE LEAK. A REMOTE REVIEW OF THE INSTRUMENT SHOWED THAT THE INSTRUMENT DID NOT GENERATE ANY FLAGS OR ERROR MESSAGES TO ALERT THE CUSTOMER TO A SYSTEM ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
360703 UNICEL DXC 600 PRO SYNCHRON SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1