FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3884404 · Received June 19, 2014

Report

Report Number
2531779-2014-17617
Event Type
Malfunction
Date Received
June 19, 2014
Report Date
June 17, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 08/08/2014. DEVICE EVALUATION: THE METER REMOTE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: VISUAL INSPECTION OF THE METER FOUND SOME COSMETIC DAMAGES. ON INVESTIGATION, THE METER POWERED UP AND DOWNLOADED SUCCESSFULLY. THE REPORTED ERROR MESSAGE WAS OBSERVED IN THE METER DOWNLOAD. THE METER SCREEN AND BUTTONS FUNCTIONED PROPERLY, AND PAIRED WITH A TEST PUMP SUCCESSFULLY. NO ERROR MESSAGES OCCURRED DURING THE EVALUATION. THE REPORTED ERROR MESSAGE WAS VERIFIED IN THE DOWNLOAD BUT NOT DUPLICATED IN THE INVESTIGATION.

Additional Manufacturer Narrative · 1

THE METER REMOTE HAS NOT BEEN RETURNED TO ANIMAS. IF THE METER IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING THAT THE METER REMOTE GAVE ERROR 1 MESSAGES AT RANDOM FOR THE PAST 30 DAYS. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
362014 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 10 YR