FDA Adverse Event Malfunction Summary report: N

9800

MDR report key: 3884275 · Received May 20, 2014

Report

Report Number
1720753-2014-04342
Event Type
Malfunction
Date Received
May 20, 2014
Date of Event
April 28, 2014
Report Date
May 20, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE CONTROL PANEL PROCESSOR PCB WAS EVALUATED AND REPLACED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND RETURNED TO SERVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SYSTEM HAD INTERMITTENT KEYBOARD ERRORS WHICH LOCKED UP THE SYSTEM FORCING A REBOOT. THIS RESULTED IN A LOSS OF IMAGING FUNCTIONALITY. THERE IS NO REPORT OF INJURY OR DEATH ASSOCIATED WITH THE EVENT DESCRIBED IN THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
298622 9800 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9800

Patients

Seq Age Sex Outcome Treatment
1