FDA Adverse Event
Malfunction
Summary report: N
THERMOPHORE AUTOMATIC HEAT PACK
MDR report key: 3883848
·
Received June 13, 2014
Report
- Report Number
- 1811605-2014-00135
- Event Type
- Malfunction
- Date Received
- June 13, 2014
- Date of Event
- May 16, 2014
- Report Date
- June 13, 2014
- Manufacturer
- BATTLE CREEK EQUIPMENT
- Product Code
- IRT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
THE USER REPORTED THAT SHE SAW SMOKE AND THEN A BURN MARK. UPON FURTHER INVESTIGATION, WE FOUND THAT THE CORD HAD BEEN SEVERED BY AN EXTERNAL SOURCE. OUR INVESTIGATION SHOWS THE SPARKING OCCURRED AS THE CORD WAS REMOVED. UPON FURTHER INVESTIGATION WE FOUND: POLY COVER DIRTY OR STAINED, FDA: CORD CUT/BURNED OTHER LOCATION, SWITCH OK, PAD BUNCHED, BENT/BROKEN LEAD, BENT/BROKEN THERMOSTAT, THERMOSTAT DISCOLORATION, PAD DIRTY OR STAINED. BASED ON THE OVERALL CONDITION OF THE PAD, WE CONCLUDED THAT THE HEATING PAD WAS NOT USED IN ACCORDANCE WITH OUR INSTRUCTIONS.
Description of Event or Problem · 1
CUSTOMER STATED THAT SWITCH CAUGHT ON FIRE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 351235 | THERMOPHORE AUTOMATIC HEAT PACK | ELECTRIC MOIST HEAT PACK | IRT | BATTLE CREEK EQUIPMENT | 055 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |