FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC HEAT PACK

MDR report key: 3883848 · Received June 13, 2014

Report

Report Number
1811605-2014-00135
Event Type
Malfunction
Date Received
June 13, 2014
Date of Event
May 16, 2014
Report Date
June 13, 2014
Manufacturer
BATTLE CREEK EQUIPMENT
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE USER REPORTED THAT SHE SAW SMOKE AND THEN A BURN MARK. UPON FURTHER INVESTIGATION, WE FOUND THAT THE CORD HAD BEEN SEVERED BY AN EXTERNAL SOURCE. OUR INVESTIGATION SHOWS THE SPARKING OCCURRED AS THE CORD WAS REMOVED. UPON FURTHER INVESTIGATION WE FOUND: POLY COVER DIRTY OR STAINED, FDA: CORD CUT/BURNED OTHER LOCATION, SWITCH OK, PAD BUNCHED, BENT/BROKEN LEAD, BENT/BROKEN THERMOSTAT, THERMOSTAT DISCOLORATION, PAD DIRTY OR STAINED. BASED ON THE OVERALL CONDITION OF THE PAD, WE CONCLUDED THAT THE HEATING PAD WAS NOT USED IN ACCORDANCE WITH OUR INSTRUCTIONS.

Description of Event or Problem · 1

CUSTOMER STATED THAT SWITCH CAUGHT ON FIRE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
351235 THERMOPHORE AUTOMATIC HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT 055

Patients

Seq Age Sex Outcome Treatment
1