FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 3883747 · Received June 19, 2014

Report

Report Number
1823260-2014-04465
Event Type
Malfunction
Date Received
June 19, 2014
Date of Event
May 27, 2014
Report Date
July 23, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
DHA
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. ADDITIONAL DATA WERE REQUESTED BUT NOT PROVIDED. THE CALIBRATION AND QUALITY CONTROL RESULTS WERE WITHIN RANGE AND THERE WAS NO INDICATION OF A GENERAL REAGENT OR SYSTEM ISSUE. IT WAS NOTED THE CUSTOMER WAS NOT USING THE RECOMMENDED RACK ADAPTORS. THE PERFORMANCE TESTING DATA WERE WITHIN SPECIFICATIONS. THE MEASURING CELLS WERE EXCHANGED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED A QUESTIONABLE HUMAN CHORIONIC GONADOTROPIN, STAT (HCG) RESULT FOR ONE PATIENT ON THEIR E-MODULE. THE SPECIFIC DATE OF THIS EVENT WAS REQUESTED BUT NOT PROVIDED. THE UNITS OF MEASURE WERE REQUESTED BUT NOT PROVIDED. THE PATIENT'S INITIAL HCG RESULT WAS 4. THE REPEAT RESULT WAS 40. INFORMATION ON WHETHER THE DISCREPANT RESULT WAS REPORTED OUTSIDE THE LABORATORY WAS REQUESTED BUT NOT PROVIDED. INFORMATION ON WHETHER THE PATIENT WAS ADVERSELY AFFECTED WAS REQUESTED BUT NOT PROVIDED. THE HCG REAGENT LOT NUMBER AND EXPIRATION DATE WERE REQUESTED BUT NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
361729 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER DHA ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1