FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3883396 · Received June 19, 2014

Report

Report Number
3004209178-2014-85685
Event Type
Malfunction
Date Received
June 19, 2014
Date of Event
June 16, 2014
Report Date
June 16, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH PROTRUDED AND LOOSE DRIVE SUPPORT DISK, MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED RESERVOIR TUBE LIP. INSULIN PUMP UNABLE TO PRIME DURING THE PRIME TEST DUE TO PROTRUDED AND LOOSE DRIVE SUPPORT DISK. NO ALARM NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WAS HAVING TROUBLE WITH THE INSULIN PUMP. CUSTOMER UNABLE TO PRIME. NOTHING IS WORKING. THE INSULIN PUMP ALARMS DURING THE PRIME PROCESS. THE BLOOD GLUCOSE READING IS 8.5 MMOL/L. INSULIN SQUIRTS OUT DURING THE MANUAL PRIME PROCESS. THE DRIVE SUPPORT CAP IS PROTRUDED. THE INSULIN PUMP WILL BE REPLACED. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
360735 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754CMS

Patients

Seq Age Sex Outcome Treatment
1