FDA Adverse Event Malfunction Summary report: N

SYMBIQ 3.13 DUAL CHA

MDR report key: 3883115 · Received May 23, 2014

Report

Report Number
9615050-2014-03604
Event Type
Malfunction
Date Received
May 23, 2014
Date of Event
January 1, 2014
Report Date
April 25, 2014
Manufacturer
HOSPIRACOSTA RICA LTD.
Product Code
FRN
PMA / PMN Number
K041550
Removal / Correction Number
Z-0070-2013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER PERFORMED TESTING AND INVESTIGATION AT THE USER FACILITY. DURING TESTING, THE TOUCHSCREEN DID NOT RESPOND WHEN PRESSED. FURTHER TESTING FOUND THAT THE TOUCHSCREEN WAS OUT OF CALIBRATION WHICH WAS THE PROBABLE CAUSE OF THE NONRESPONSIVE TOUCHSCREEN. THIS DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL

Description of Event or Problem · 1

THE CUSTOMER CONTACT REPORTED THAT THE DEVICE TOUCHSCREEN INTERMITTENTLY DOES NOT RESPOND WHEN PRESSED. THE DEVICE WAS RETURNED TO THE BIOMEDICAL DEPARTMENT FOR AN UNSPECIFIED REASON. NO INFORMATION WAS PROVIDED; THEREFORE, SPECIFIC PATIENT INFORMATION, PUMP PROGRAMMING, OR EVENT DETAILS WERE NOT AVAILABLE. THERE WERE NO REPORTS OF ANY ADVERSE PATIENT EVENTS AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. DURING TESTING AT THE USER FACILITY, THE DEVICE TOUCHSCREEN WAS UNRESPONSIVE AT START UP. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
307796 SYMBIQ 3.13 DUAL CHA 80FRN FRN HOSPIRACOSTA RICA LTD. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK