SYMBIQ 3.13 DUAL CHA
Report
- Report Number
- 9615050-2014-03604
- Event Type
- Malfunction
- Date Received
- May 23, 2014
- Date of Event
- January 1, 2014
- Report Date
- April 25, 2014
- Manufacturer
- HOSPIRACOSTA RICA LTD.
- Product Code
- FRN
- PMA / PMN Number
- K041550
- Removal / Correction Number
- Z-0070-2013
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
A FIELD SERVICE ENGINEER PERFORMED TESTING AND INVESTIGATION AT THE USER FACILITY. DURING TESTING, THE TOUCHSCREEN DID NOT RESPOND WHEN PRESSED. FURTHER TESTING FOUND THAT THE TOUCHSCREEN WAS OUT OF CALIBRATION WHICH WAS THE PROBABLE CAUSE OF THE NONRESPONSIVE TOUCHSCREEN. THIS DEVICE HAS BEEN IDENTIFIED AS PART OF A PRODUCT RECALL. THIS REPORT REPRESENTS ALL THE INFORMATION KNOWN BY THE REPORTER UPON QUERY BY HOSPIRA PERSONNEL
THE CUSTOMER CONTACT REPORTED THAT THE DEVICE TOUCHSCREEN INTERMITTENTLY DOES NOT RESPOND WHEN PRESSED. THE DEVICE WAS RETURNED TO THE BIOMEDICAL DEPARTMENT FOR AN UNSPECIFIED REASON. NO INFORMATION WAS PROVIDED; THEREFORE, SPECIFIC PATIENT INFORMATION, PUMP PROGRAMMING, OR EVENT DETAILS WERE NOT AVAILABLE. THERE WERE NO REPORTS OF ANY ADVERSE PATIENT EVENTS AND NO REPORTED DELAYS OF CRITICAL THERAPIES WHILE THE DEVICE WAS IN CLINICAL USE. DURING TESTING AT THE USER FACILITY, THE DEVICE TOUCHSCREEN WAS UNRESPONSIVE AT START UP. NO ADDITIONAL INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 307796 | SYMBIQ 3.13 DUAL CHA | 80FRN | FRN | HOSPIRACOSTA RICA LTD. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |