FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3882513 · Received June 18, 2014

Report

Report Number
2531779-2014-17540
Event Type
Malfunction
Date Received
June 18, 2014
Report Date
June 15, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 07/30/2014, DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: THE INITIAL COMPLAINT COULD NOT BE INVESTIGATED DUE TO AN UNRELATED ISSUE. DURING TESTING, THE PUMP POWERED ON WITH FUNCTIONAL AUDITORY AND VIBRATORY SETTINGS, BUT A BLANK DISPLAY DUE TO INTERNAL MOISTURE DAMAGE. THE FUNCTIONALITY OF THE KEYPAD WAS UNABLE TO BE COMPLETED DUE TO THE BLANK DISPLAY. THE PUMP WAS RETURNED WITH NO VISIBLE DAMAGE TO THE KEYPAD. THE KEYPAD COVER WAS REMOVED AND NO CONTAMINATION WAS FOUND UNDER ANY OF THE KEYPAD BUTTON CONTACTS. THE PUMP COVER WAS REMOVED AND EVIDENCE OF MOISTURE CONTAMINATION WAS OBSERVED INSIDE THE PUMP, ON THE KEYPAD FLEX CABLE AND CONNECTOR. UNRELATED TO THE INITIAL COMPLAINT, THE LEAK TEST WAS PERFORMED AND A CRACK IN THE PUMP CASE WAS OBSERVED.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING THE OK, UP, AND DOWN KEYPAD BUTTON WERE UNDER-RESPONSIVE. IT WAS REPORTED THERE WAS EVIDENCE OF MOISTURE INGRESS INTO THE PUMP. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
357586 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 13 YR