FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3875125 · Received June 16, 2014

Report

Report Number
2531779-2014-17148
Event Type
Malfunction
Date Received
June 16, 2014
Report Date
June 12, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

(B)(4)-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: EVALUATION REVEALED THAT ALL OF THE KEYPAD BUTTONS RESPONDED PROPERLY. THE KEYPAD COVER WAS REMOVED AND NO EVIDENCE OF CONTAMINATION OR DAMAGE WAS OBSERVED UNDER ANY OF THE KEY CONTACTS. A VISUAL INSPECTION FROM THE EXTERIOR OF THE PUMP DID NOT SHOW ANY EVIDENCE OF MOISTURE INGRESS. HOWEVER, A CRACK WAS OBSERVED ON THE BATTERY COMPARTMENT AND THE PUMP FAILED THE LEAK TEST. THE PUMP WAS OPENED AND CORROSION WAS OBSERVED ON INTERNAL COMPONENTS.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A BUTTON/KEYPAD (TACTILE CHANGES W/MOISTURE) ISSUE. IT WAS REPORTED THAT THE DOWN ARROW, CONTRAST, AND OK KEYPAD BUTTONS WERE UNDER RESPONSIVE TO USER PRESSES. MOISTURE WAS ALLEGEDLY VISIBLE BEHIND THE PUMP DISPLAY LENS. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352456 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 43 YR