FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3875070 · Received June 16, 2014

Report

Report Number
2531779-2014-17136
Event Type
Malfunction
Date Received
June 16, 2014
Report Date
June 11, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 08/14/2014 WITH THE FOLLOWING FINDINGS: EVALUATION REVEALED THAT THE BATTERY CAP HAS DAMAGED THREADS. THE BATTERY CAP WAS WITHIN SPECIFICATIONS. ALL TESTING PERFORMED WITH A TEST BATTERY CAP. THE PUMP IS UNABLE TO MAINTAIN AN ELECTRICAL CONNECTION WITH RETURNED BATTERY CAP DUE TO CAP DETACHING. BATTERY COMPARTMENT CRACKS WERE OBSERVED IN THREAD AREA AND BELOW GRIP PAD. THERE WAS EVIDENCE OF MOISTURE CONTAMINATION ON UNDERSIDE OF BATTERY CAP. THE BLACK BOX SHOWS MULTIPLE UNEXPLAINABLE POWER ON RESET EVENTS ON (B)(6) 2014. THE PUMP WAS EXERCISED WITH A TEST CAP FOR 24 HOURS WITH NO REBOOT, LOSS OF POWER OR CALL SERVICE ALARMS DUPLICATED. REMOVED PUMP CASE. NO EVIDENCE OF ADDITIONAL MOISTURE CONTAMINATION INSIDE PUMP. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (DAMAGE) ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
353341 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 23 YR