FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3874062 · Received June 16, 2014

Report

Report Number
2531779-2014-17066
Event Type
Malfunction
Date Received
June 16, 2014
Report Date
June 11, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

(B)(4)-DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2014 WITH THE FOLLOWING FINDINGS: A REVIEW OF THE PUMP BLACK BOX DATA REVEALED MULTIPLE PUMP REBOOTS AND LOSS OF PRIME WARNINGS. NO LOW BATTERY WARNINGS OR REPLACE BATTERY ALARMS WERE RECORDED IN THE BLACK BOX PRIOR TO THE REBOOTS, AND THE BATTERY VOLTAGE WAS NOT LOW ENOUGH TO TRIGGER A LOW BATTERY WARNING. THE LOSS OF PRIME WARNINGS OCCURRED FOLLOWING REBOOTS, REWIND STEPS, AND EMPTY CARTRIDGE ALARMS BECAUSE THE PUMP WAS NOT PRIMED WITHIN THREE MINUTES OF THESE ACTIVITIES. NO ALARMS WERE DUPLICATED DURING INVESTIGATION. THE PUMP CASE WAS REMOVED AND NO INTERNAL DEFECTS WERE FOUND.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A CALL SERVICE ALARM (COMMUNICATION) ISSUE. IT WAS REPORTED THAT THE PUMP EMITTED A COMMUNICATION CALL SERVICE ALARM THREE TIMES IN THIRTY DAYS. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
352555 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 18 YR