FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 3873853 · Received June 16, 2014

Report

Report Number
1823260-2014-04347
Event Type
Malfunction
Date Received
June 16, 2014
Date of Event
June 4, 2014
Report Date
July 8, 2014
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

A ROOT CAUSE COULD NOT BE DETERMINED WITH THE INFORMATION PROVIDED. ADDITIONAL INFORMATION WAS REQUESTED BUT NOT PROVIDED. THE ANALYZER IS OPERATING WITHIN SPECIFICATION.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE ION SELECTIVE ELECTRODE (ISE) SODIUM AND CHLORIDE RESULTS IN THEIR C501 ANALYZER. THE CUSTOMER STATED THE SODIUM AND CHLORIDE RESULTS WERE RUNNING LOWER ON THE C501 ANALYZER THAN WERE RUNNING ON A SIEMENS ANALYZER. THE CUSTOMER STATED THIS HAD BEEN OCCURRING SINCE INSTALLATION AND HAD BEEN NOTICED IN THE VALIDATION ON (B)(6) 2014. THE CUSTOMER PROVIDED RESULTS FOR ONE PATIENT WITH A DISCREPANT SODIUM RESULT. THE PATIENT'S INITIAL SODIUM RESULT WAS 115 MMOL/L ACCOMPANIED BY A DATA FLAG AND IT WAS REPORTED OUTSIDE THE LABORATORY. THE SAMPLE WAS REPEATED ON THE SIEMENS ANALYZER AND THE RESULT WAS 122 MMOL/L. THE CUSTOMER STATED SINCE THE PATIENT WAS ALSO CONSIDERED CRITICALLY LOW ON THE SIEMENS ANALYZER, HE WOULD NOT HAVE BEEN TREATED ANY DIFFERENTLY. THERE WERE NO ADVERSE EVENTS. THE SODIUM ELECTRODE LOT NUMBER WAS Z75 AND THE EXPIRATION DATE WAS 01/31/2015. THE FIELD SERVICE REPRESENTATIVE FOUND A FLUIDICS FAILURE. HE CLEANED AND REPLACED THE NOZZLE TIPS ON THE RINSE MECHANISM, THE ISE TUBING, AND CARTRIDGES. HE ADJUSTED THE SIPPER PROBE AND CONDITIONED THE SYSTEM. HE VERIFIED THE OPERATION OF SODIUM AND ALL THE SYSTEM CHECKS WERE SUCCESSFUL. THE CUSTOMER VERIFIED PATIENTS AND QUALITY CONTROL FROM ANOTHER LABORATORY FOR SODIUM USING TWO DIFFERENT LOT NUMBERS OF QUALITY CONTROL AND STANDARD MATERIAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
353423 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 070 YR NACL| BENZONATATE| "OTHER MEDS"