FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3873347 · Received June 13, 2014

Report

Report Number
3004209178-2014-85780
Event Type
Malfunction
Date Received
June 13, 2014
Date of Event
May 28, 2014
Report Date
May 28, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
P120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS SET TO PROPER TIME AND DATE. TIME CHANGE PROPERLY. THE INSULIN PUMP RECEIVED WITH INTERMITTENT BUTTON RESPONSE DUE TO CORRODED KEYPAD TRACES. NO FROZEN SCREEN NOTED. THE INSULIN RECEIVED WITH SCRATCHED LCD WINDOW AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT THAT THE PUMP WAS BEEPING AND RINGING ALARMS. THE CUSTOMER STATED THAT THE LCD SCREEN WAS FROZEN AND THAT THERE WAS NO RESPONSE FROM ANY BUTTONS. WE ADVISED THE CUSTOMER TO DISCONTINUE USE OF THE PUMP AND REVERT TO A BACK UP PLAN. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
349092 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAH

Patients

Seq Age Sex Outcome Treatment
1 57 YR