FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 3873314 · Received June 13, 2014

Report

Report Number
3004209178-2014-85726
Event Type
Malfunction
Date Received
June 13, 2014
Date of Event
May 26, 2014
Report Date
May 26, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT THAT HE WAS HAVING ISSUES WITH HIS PUMP. THE CUSTOMER EXPERIENCED UNRESPONSIVE BUTTONS AND A FROZEN LCD SCREEN. ADVISED THE CALLER TO REMOVE THE BATTERY FOR FIVE MINUTES AND TO INSERT A NEW BATTERY. THE CUSTOMER STATED THAT THE DEVICE STILL HAD A FROZEN DISPLAY WITH NO ADVANCEMENT OF THE TIME CLOCK. THE CUSTOMER'S BLOOD GLUCOSE VALUE IS 152 MG/DL. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
349615 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAS

Patients

Seq Age Sex Outcome Treatment
1 59 YR