FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 3873296 · Received June 13, 2014

Report

Report Number
3004209178-2014-85720
Event Type
Injury
Date Received
June 13, 2014
Date of Event
May 9, 2014
Report Date
May 24, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS. UNIT WAS RECEIVED WITH CRACKED WINDOW CORNER, CRACKED RESERVOIR TUBE LIP AND CRACKED RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

THE CUSTOMER CALLED IN TO REPORT THAT SHE WAS HOSPITALIZED FOR HIGH BLOOD GLUCOSE LEVELS AND DIABETIC KETOACIDOSIS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL IS 500 MG/DL. THE CUSTOMER REPORTED THAT HER DEVICE WAS EXPERIENCING SOME ISSUES. HER DEVICE WAS RECEIVING FREQUENT MOTOR ERRORS AND INTERMITTENT NO DELIVERY ALARMS. SHE STATED THAT THE LOOSE MOTOR SUPPORT DISK WAS PROTRUDED OR STICKING OUT. WE ADVISED THE CUSTOMER TO DISCONTINUE USE OF THE DEVICE AND TO RETREAT TO A BACK UP PLAN. TROUBLESHOOTING WAS PERFORMED ON THE DEVICE AND IT WAS FOUND THAT THE CALLER'S BASAL RATES AND BOLUS WIZARD SETTINGS WERE CORRECT. THE CALLER STATED THAT THE NO DELIVERY ALARM WAS RESOLVED BY A COMPLETE INFUSION SET CHANGE. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
349071 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAH

Patients

Seq Age Sex Outcome Treatment
1 35 YR Hospitalization