FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3870910 · Received June 12, 2014

Report

Report Number
3004209178-2014-85711
Event Type
Malfunction
Date Received
June 12, 2014
Date of Event
May 27, 2014
Report Date
May 27, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP RECEIVED WITH PROTRUDED/LOOSE DRIVE SUPPORT DISK. THE INSULIN PUMP UNABLE TO PRIME DURING PRIME TEST DUE TO PROTRUDED/LOOSE DRIVE SUPPORT DISK. NO PRIME ALARM NOTED. THE INSULIN PUMP RECEIVED WITH SCRATCHED DISPLAY WINDOW, CRACKED DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP AND MISSING END CAP STICKER.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER'S FAMILY OR FRIEND CALLED IN TO REPORT INSULIN SQUIRTING OUT OF INSULIN PUMP DURING MANUAL PRIMING PROCESS AND DEVICE IS ALARMING. BLOOD GLUCOSE LEVEL WAS 186 MG/DL AT TIME OF REPORTING. CUSTOMER STATED DRIVE SUPPORT CAP HAD PREVIOUSLY BEEN PROTRUDING AND HAD BEEN PRESSED BACK IN. ADVISED CUSTOMER TO DISCONTINUE USE AND REVERT TO HEALTHCARE PROVIDERS INSTRUCTIONS. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
347025 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAH

Patients

Seq Age Sex Outcome Treatment
1 17 YR