FDA Adverse Event Malfunction Summary report: N

RAPIDPOINT 405

MDR report key: 3870329 · Received June 12, 2014

Report

Report Number
1217157-2014-00080
Event Type
Malfunction
Date Received
June 12, 2014
Date of Event
May 16, 2014
Report Date
May 16, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
GKR
PMA / PMN Number
K020616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER INDICATED THAT THEY CORRECTED THE ACCOUNT# BEFORE INFORMING SIEMENS TECHNICAL SUPPORT CENTER. SIEMENS REPRESENTATIVE INSTRUCTED CUSTOMER TO RESEND PATIENT RESULTS TO DATA MANAGEMENT SYSTEM(LIS). CUSTOMER INDICATED THAT THEY DO NOT HAVE ANY FURTHER ISSUES. THIS EVENT HAS OCCURRED DUE TO AN OPERATOR ERROR.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEY MANUALLY ENTERED INCORRECT ACCOUNT#(B)(6) INSTEAD OF ACCOUNT#(B)(6) IN PATIENT ID FIELD WHICH WAS TRANSFERRED TO DATA MANAGEMENT SYSTEM AS UNKNOWN. THERE WAS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
347439 RAPIDPOINT 405 RP 405 GKR SIEMENS HEALTHCARE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1