FDA Adverse Event Malfunction Summary report: N

VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM

MDR report key: 3870236 · Received June 12, 2014

Report

Report Number
1319681-2014-00107
Event Type
Malfunction
Date Received
June 12, 2014
Date of Event
May 13, 2014
Report Date
June 12, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED VITROS TEST RESULTS OBTAINED FROM THREE PATIENT SAMPLES USING A VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM WERE NOT THE SAME VITROS TESTS ORDERED FOR EACH PATIENT BY THE LABORATORY INFORMATION SYSTEM. THE INVESTIGATION COULD NOT DETERMINE A DEFINITIVE CAUSE. HOWEVER, AN INSTRUMENT RELATED ISSUE CANNOT BE RULED OUT AS POTENTIAL CONTRIBUTING FACTOR.

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT VITROS TEST RESULTS OBTAINED FROM THREE PATIENT SAMPLES USING A VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM WERE NOT THE SAME VITROS TESTS ORDERED FOR EACH PATIENT BY THE LABORATORY INFORMATION SYSTEM. MIS-ASSOCIATED PATIENT RESULTS MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THERE WAS NO REPORT THAT UNINTENDED TEST RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
347658 VITROS ECIQ IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC SYSTEM KHO ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1