FDA Adverse Event Malfunction Summary report: N

9900

MDR report key: 3870015 · Received April 28, 2014

Report

Report Number
1720753-2014-03707
Event Type
Malfunction
Date Received
April 28, 2014
Date of Event
March 26, 2014
Report Date
April 28, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ON SITE INVESTIGATION. THE REPORTED ISSUE COULD NOT BE DUPLICATED. ON SITE INVESTIGATION REVEALED THAT NO CAUSE COULD BE DETERMINED. THE RTOS (REAL TIME OPERATING SYSTEM) AND GPOS (GENERAL PURPOSE OPERATING SYSTEM) CPU PCB ASSEMBLIES WERE RESEATED DURING THE SERVICE EVENT. THE SYSTEM SOFTWARE WAS ALSO RELOADED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WAS NOT FUNCTIONING PROPERLY. FURTHER INFORMATION WAS RECEIVED FROM THE FSE INDICATING THAT THE DEVICE FAILED TO PROPERLY SAVE AND RECALL PATIENT IMAGE DATA. NO PATIENT SERIOUS INJURY OR DEATH WAS REPORTED RELATED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
253767 9900 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9900

Patients

Seq Age Sex Outcome Treatment
1