FDA Adverse Event Malfunction Summary report: N

POSEY KEEPSAFE DELUXE

MDR report key: 3866584 · Received April 25, 2014

Report

Report Number
2020362-2014-00159
Event Type
Malfunction
Date Received
April 25, 2014
Report Date
March 24, 2014
Manufacturer
J. T. POSEY COMPANY
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT HAS BEEN REQUESTED TO BE RETURNED, BUT HAS NOT BEEN RECEIVED. THIS REPORT IS MADE BASED SOLELY ON THE CUSTOMER'S REPORTED ISSUE. NOT: INSTRUCTIONS FOR USE STATE: IF THE ALARM AND/OR SENSOR DO NOT FUNCTION PROPERLY, REMOVE THE ALARM AND SENSOR FROM SERVICE AND REPLACE THEM WITH A PROPERLY FUNCTIONING ALARM AND/OR SENSOR. DO NOT USE THE ALARM OR SENSOR IF IT DOES NOT ACTIVATE EACH TIME WEIGHT IS REMOVED FROM THE SENSOR, THE CHAIR BELT SENSOR IS UNFASTENED, OR THE PIR SENSOR IS ACTIVATED. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE ALARM HAS POWER YET DOES NOT SOUND WHEN WEIGHT IS REMOVED FROM THE SENSOR. CUSTOMER TESTED THE ALARM WITH A DIFFERENT SENSOR AND THE ISSUE CONTINUES. BATTERIES HAVE BEEN REPLACED WITH A NEW SUPPLY. CUSTOMER STATED THIS WAS DISCOVERED DURING SET UP WHILE CAREGIVER WAS AT BEDSIDE BUT COULD NOT PROVIDE A DATE WHEN FOUND. NO PATIENT INCIDENT OR INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
250614 POSEY KEEPSAFE DELUXE KMI J. T. POSEY COMPANY 8374 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK OVER-THE-MATTRESS SENSOR PAD: MODEL: 8307 LOT #UNK