FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3864626 · Received June 10, 2014

Report

Report Number
2032227-2014-03039
Event Type
Malfunction
Date Received
June 10, 2014
Date of Event
June 7, 2014
Report Date
June 7, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Additional Manufacturer Narrative · 1

INSULIN PUMP UNABLE TO PRIME DURING PRIME TEST DUE TO SLIGHTLY LOOSE DRIVE SUPPORT DISK. NO PRIME ALARMS WERE NOTED. INSULIN PUMP RECEIVED WITH INTERMITTENT BUTTONS DUE TO MOISTURE DAMAGE AT KEYPAD TRACES. NO BUTTON ERROR OR FROZEN SCREENS WERE NOTED. INSULIN PUMP RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS, RESERVOIR TUBE AND BATTERY TUBE THREADS, MINOR SCRATCHES ON DISPLAY WINDOW, MISSING END CAP STICKER, RESERVOIR TUBE O-RING AND BROKEN RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP WAS ALARMING, BUTTONS WERE NOT RESPONDING AND THE SCREEN WAS FROZEN. CALLER STATED THAT THE CUSTOMER WAS NOT ABLE TO SCROLL DOWN TO THE MAIN MENU AND THE DRIVE SUPPORT CAP IS FLUSH. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
339207 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-522LWWL

Patients

Seq Age Sex Outcome Treatment
1