FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 3864544 · Received June 10, 2014

Report

Report Number
1061932-2014-01301
Event Type
Malfunction
Date Received
June 10, 2014
Date of Event
May 19, 2014
Report Date
May 19, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND FOUND THE QUALITY CONTROL (5C CELL CONTROL) WAS RUNNING HIGH AND ERRATIC RESULTS ON THE ABNORMAL 1 CONTROL LEVEL. THE FSE CHECKED THE MIXING BUBBLES DURING THE CYCLE AND FOUND NO PROBLEMS. THE FSE ALSO FOUND THE RBC (RED BLOOD CELL) DISPENSER WAS RUBBING ON THE INSIDE OF THE DISPENSER AND DELAYING THE STROKE OF THE SYRINGE FROM REACHING THE TOP OF THE DISPENSER PROPERLY. THE FSE REPLACED THE RBC DILUENT DISPENSER AND RESOLVED THE ISSUE REPORTED BY THE CUSTOMER. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THE RED BLOOD CELL (RBC) PARAMETER WAS RECOVERING HIGH RESULTS ON THE QUALITY CONTROL SAMPLE (5C ABNORMAL I CONTROL) WHEN USING THE COULTER LH 750 HEMATOLOGY ANALYZER. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER. THERE WAS NO REPORT OF ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO USER OR PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
341430 COULTER LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1