PROGRAMMING SOFTWARE
Report
- Report Number
- 1644487-2014-01460
- Event Type
- Malfunction
- Date Received
- June 10, 2014
- Date of Event
- May 15, 2014
- Report Date
- May 15, 2014
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS, US
- Reporter Occupation
- PHYSICIAN
Narratives
THE WAND, HHD, DELL X50 AND SOFTWARE 250-8.0 WERE RETURNED FOR ANALYSIS ON 01/21/2015. PRODUCT ANALYSIS FOR THE WAND WAS COMPLETED AND APPROVED ON 01/29/2015 AND NO VISUAL OR MECHANICAL ANOMALIES WERE IDENTIFIED. CONTINUITY TESTING OF THE SERIAL DATA CABLE AND BATTERY CABLE PASSED. THE PROGRAMMING WAND PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. PRODUCT ANALYSIS FOR THE HHD, DELL X50 WAS COMPLETED AND APPROVED ON 02/04/2015. NO ANOMALIES ASSOCIATED WITH THE MAIN BATTERY WERE IDENTIFIED DURING THE ANALYSIS. DURING ANALYSIS IT WAS FOUND THAT THE CAUSE FOR THE REPORTED EVENT IS ASSOCIATED WITH THE BATTERY LATCH BEING IN THE UNLOCKED POSITION. ONCE IT WAS MOVED TO THE LOCKED POSITION, NO ANOMALIES ASSOCIATED WITH THE HANDHELD PERFORMANCE WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. PRODUCT ANALYSIS FOR THE SOFTWARE WAS COMPLETED AND APPROVED ON 02/04/2015. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.
IT WAS REPORTED THAT THE SURGEON¿S HANDHELD DEVICE WOULD NOT POWER ON. THE HANDHELD DEVICE SHOWED THAT IT WAS FULLY CHARGED WHEN PLUGGED INTO THE POWER ADAPTOR, BUT WOULD NOT POWER ON WHEN UNPLUGGED. HARD RESETS WERE PERFORMED BUT THE ISSUE DID NOT RESOLVE. THE SURGEON STATED THAT THERE WERE NO ISSUES WITH THE SERIAL CABLE AND POWER ADAPTOR. THE HANDHELD DEVICE HAS NOT BEEN RETURNED TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 337840 | PROGRAMMING SOFTWARE | PROGRAMMING COMPUTER | LYJ | CYBERONICS, INC. | MODEL 250 | 834042 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |