FDA Adverse Event Malfunction Summary report: N

VITROS 350 CHEMISTRY SYSTEM

MDR report key: 3864108 · Received June 10, 2014

Report

Report Number
1319681-2014-00106
Event Type
Malfunction
Date Received
June 10, 2014
Date of Event
May 12, 2014
Report Date
June 10, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT UNEXPECTED, NON-REPRODUCIBLE AMON QUALITY CONTROL RESULTS WERE OBTAINED WHILE USING THE VITROS 350 CHEMISTRY SYSTEM. THE MOST LIKELY ASSIGNABLE CAUSE OF THIS EVENT IS AN INSTRUMENT ISSUE RELATED TO MICROSLIDE INCUBATOR CONTAMINATION. THERE WAS NO EVIDENCE TO SUGGEST A MALFUNCTION OF THE VITROS AMON REAGENT LOT INVOLVED. FOLLOWING COMPLETION OF SERVICE ACTIONS TO THE INCUBATOR SUBSYSTEM OF THE VITROS 350 INSTRUMENT, ACCEPTABLE VITROS AMON PERFORMANCE WAS OBSERVED.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED UNEXPECTED, NON-REPRODUCIBLE AMMONIA RESULTS ON A SINGLE VITROS LIQUID PERFORMANCE VERIFIER (LPV) QUALITY CONTROL FLUID ON A VITROS 350 CHEMISTRY SYSTEM. LPV II QUALITY CONTROL RESULTS OF 136.0, 152.5, MOL/L VS. 195.0, MOL/L. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION, SHOULD THEY OCCUR UNDETECTED ON PATIENT SAMPLES. THE CUSTOMER STATED THAT NO VITROS AMON PATIENT RESULTS WERE PROCESSED DURING THE TIME FRAME OF THE EVENT. HOWEVER, THE INVESTIGATION CANNOT CONCLUDE THAT PATIENT SAMPLE RESULTS WOULD NOT BE AFFECTED IF THE EVENT WERE TO RECUR UNDETECTED. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
338378 VITROS 350 CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1