FDA Adverse Event Malfunction Summary report: N

IMMULITE 2000 QUANTITATIVE CYTOMEGALOVIRUS IGG

MDR report key: 3864070 · Received June 10, 2014

Report

Report Number
2432235-2014-00366
Event Type
Malfunction
Date Received
June 10, 2014
Date of Event
May 14, 2014
Report Date
May 16, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
LGD
PMA / PMN Number
K993952
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SIEMENS HEADQUARTERS SUPPORT CENTER (HSC) SPECIALIST EVALUATED THE CUSTOMER DATA. HSC CONTACTED THE CUSTOMER SITE AND REQUESTED THE SAMPLE TO BE SENT FOR IN-HOUSE TESTING AND INVESTIGATION. THE CAUSE OF THE FALSE NEGATIVE CMV IGG RESULT ON THE PATIENT SAMPLE IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER HAS OBTAINED A FALSE NEGATIVE RESULT ON ONE PATIENT SAMPLE FOR THE CYTOMEGALOVIRU (CMV) IGG ASSAY ON AN IMMULITE 2000 XPI INSTRUMENT, WHEN USING REAGENT LOT 291. THE SAME PATIENT SAMPLE WAS TESTED TWO MORE TIMES A MONTH LATER USING REAGENT LOT 292 AND THE RESULTS WERE POSITIVE. A NEW BLOOD DRAW WAS OBTAINED FROM THE PATIENT AND THE SAMPLE WAS TESTED TWO TIMES USING REAGENT LOT 292 AND THE RESULTS WERE POSITIVE. THE SAMPLE WAS THEN TESTED ON AN ALTERNATE PLATFORM AND THE RESULT WAS POSITIVE. THE INITIAL FALSE NEGATIVE RESULT WAS NOT REPORTED TO THE PHYSICIAN(S). THE POSITIVE RESULTS WERE REPORTED TO THE PHYSICIAN(S). IT IS UNKNOWN IF THE RESULT FROM THE ALTERNATE PLATFORM WAS RELEASED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE FALSE NEGATIVE RESULT ON THE ONE PATIENT SAMPLE FOR THE CMV IGG ASSAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
337677 IMMULITE 2000 QUANTITATIVE CYTOMEGALOVIRUS IGG IMMULITE 2000 QUANTITATIVE TOXOPLASMA IGG LGD SIEMENS HEALTHCARE DIAGNOSTICS IMMULITE 2000 QUANTITATIVE CYTOMEGALOVIRUS IGG 291, 292

Patients

Seq Age Sex Outcome Treatment
1