FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS CALIBRATOR KIT 2

MDR report key: 3863655 · Received June 10, 2014

Report

Report Number
1319808-2014-00013
Event Type
Malfunction
Date Received
June 10, 2014
Date of Event
May 10, 2014
Report Date
June 10, 2014
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JIX
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A CUSTOMER OBTAINED HIGHER THAN EXPECTED VITROS K QUALITY CONTROL RESULTS USING A SUB-OPTIMAL CALIBRATION ON A VITROS 5,1 FS CHEMISTRY SYSTEM. THERE WAS NO INDICATION THAT AN INSTRUMENT ISSUE OR A REAGENT ISSUE CONTRIBUTED TO THE EVENT. THE ROOT CAUSE FOR HIGHER THAN EXPECTED K QUALITY CONTROL RESULTS IS USER ERROR ASSOCIATED WITH IMPROPER CALIBRATOR RECONSTITUTION.

Description of Event or Problem · 1

A CUSTOMER OBTAINED HIGHER THAN EXPECTED VITROS K QUALITY CONTROL RESULTS (N2763= 4.47 VS. EXPECTED 2.80 MMOL/L; BIORAD 1= 6.81 VS. EXPECTED 2.66 MMOL/L) WHILE USING THE VITROS 5,1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. THERE WAS NO REPORT THAT PATIENT SAMPLES WERE AFFECTED. THERE WAS NO ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
338567 VITROS CHEMISTRY PRODUCTS CALIBRATOR KIT 2 IN VITRO DIAGNOSTICS JIX ORTHO-CLINICAL DIAGNOSTICS 233

Patients

Seq Age Sex Outcome Treatment
1