FDA Adverse Event Summary report: N

ZOOM CHAIRSIDE WHITENING

MDR report key: 3862793 · Received June 10, 2014

Report

Report Number
1000582314-2014-00008
Date Received
June 10, 2014
Date of Event
April 23, 2014
Report Date
May 19, 2014
Manufacturer
DISCUS DENTAL, LLC
Product Code
EEG
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

EXPIRATION DATE: 01/01/2015. 07/01/2013. AN EXTENSIVE INVESTIGATION WAS CONDUCTED FOR COMPLAINT #(B)(4). ON (B)(6) 2014, THE OFFICE REPORTED THAT A PATIENT'S FRONT TOOTH IS TRANSLUCENT AFTER ZOOM TREATMENT. THE DENTAL OFFICE DISPOSED THE ZOOM WHITENING CHAIRSIDE LOT INFORMATION. IN ORDER TO INITIATE TESTING OF THE RETAINS, THE SALES HISTORY FOR THE DENTAL OFFICE IN THE LAST 12 MONTHS WAS REVIEWED. IT WAS DECIDED TO TEST ALL THREE LOTS THAT WERE SHIPPED TO THE DENTAL OFFICE IN THE LAST 12 MONTHS. THE INVESTIGATION INCLUDED REVIEW OF BATCH HISTORY RECORD FOR CHAIRSIDE GEL 22-3764 LOT #S 14069020, 13203060 AND 13129001. IN ADDITION, THE RETAIN SAMPLE FOR SKU #22-3764 LOT #S 14069020, 13203060 AND 13129001 WERE TESTED AND THEY WERE FOUND TO BE WITHIN SPECIFICATIONS. NO OTHER QUALITY ISSUE WAS REVEALED DURING THE REVIEW OF SAID RECORDS. THE COMPLAINT RECORD STATES THAT THE PATIENT'S TEETH WERE WHITE BEFORE THE WHITENING PROCEDURE SO THERE WAS NO NEED TO TAKE BEFORE PHOTOS. BASED ON THE INVESTIGATION, IT APPEARS THS IS AN ISOLATED INCIDENT. DISCUS DENTAL WILL CONTINUE TO MONITOR COMPLAINTS FOR SIMILAR ISSUES.

Description of Event or Problem · 1

ON (B)(6) 2014, THE OFFICE REPORTED THAT A PATIENT'S FRONT TOOTH IS TRANSLUCENT AFTER ZOOM TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
339183 ZOOM CHAIRSIDE WHITENING ZOOM CHAIRSIDE WHITENING EEG DISCUS DENTAL, LLC 14069020, 13203060

Patients

Seq Age Sex Outcome Treatment
1 Other