FDA Adverse Event Malfunction Summary report: N

VISUALASE THERMAL THERAPY SYSTEM

MDR report key: 3862194 · Received March 3, 2014

Report

Report Number
3005726841-2014-00002
Event Type
Malfunction
Date Received
March 3, 2014
Date of Event
February 7, 2014
Report Date
February 7, 2014
Manufacturer
BIOTEX, INC.
Product Code
GEX
PMA / PMN Number
071328
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A FEW DAYS PRIOR TO THE PROCEDURE, (B)(6) HOSPITAL BIOMED PERSONNEL PERFORMED ROUTINE TESTING OF THE SYSTEM. AT THIS TIME, IT IS BELIEVED, THE MOTHERBOARD SUSTAINED DAMAGE THAT WAS NOT KNOWN AT THE TIME OF THE DRY RUN TEST THAT IS PERFORMED BEFORE EACH PROCEDURE. THE SYSTEM BOOTED UP AS EXPECTED BUT THE CONNECTION BETWEEN THE LASER AND THE CPU WAS NOT DETECTED AND A WARNING SCREEN DISPLAYED.

Description of Event or Problem · 1

DURING THE START OF A CRANIAL ABLATION, AT (B)(6) HOSPITAL, THE VISUALASE THERMAL THERAPY SYSTEM HAD A WARNING DISPLAY ON THE MONITOR THAT THERE WAS NOT CONNECTIVITY BETWEEN THE LASER AND THE COMPUTER. THE VISUALASE CLINICAL REPRESENTATIVE CONTACTED BIOTEX AND IT WAS DETERMINED THAT THERE WAS FAILURE WITH THE MOTHERBOARD. A BIOTEX REPRESENTATIVE REPLACED TH CPU WHILE THE PATIENT WAS UNDER ANESTHESIA. THE DELAY WAS APPROXIMATELY ONE HOUR OF THE 9 HOUR PROCEDURE. THE PROCEDURE WAS PERFORMED AND NO FURTHER INCIDENCES WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
128399 VISUALASE THERMAL THERAPY SYSTEM VTTS GEX BIOTEX, INC. VTT 100 100725-001

Patients

Seq Age Sex Outcome Treatment
1 UNK