FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3860797 · Received June 10, 2014

Report

Report Number
3004209178-2014-85304
Event Type
Malfunction
Date Received
June 10, 2014
Date of Event
May 17, 2014
Report Date
May 21, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH LOOSE/FLUSH DRIVE SUPPORT DISK. HOWEVER UNIT PASSED DISPLACEMENT, REWIND, BASIC OCCLUSION, OCCLUSION, PRIME AND EXCESSIVE NO DELIVERY TEST. THE DEVICE WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED BATTERY TUBE THREADS, CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED EXPERIENCING HIGH BLOOD GLUCOSE DURING NIGHT, BUT WHEN HE WOKE UP HIS GLUCOSE LEVEL WAS LOW. REVIEWED THE ALARM HISTORY AND NOTICED THAT THE INSULIN PUMP STOPPED ON (B)(6) 2014. THE CALLER STATED THAT HE HAD A SNACK AND CRACKERS BEFORE BEDTIME AND HIS GLUCOSE LEVEL WAS OVER 200MG/DL. TROUBLESHOOTING WAS PERFORMED, AND THE DRIVE SUPPORT CAP WAS LOOSE. THE CUSTOMER STATED THAT ONE SIDE OF THE OF THE DRIVE SUPPORT CAP WAS TILTED AND THE OTHER SIDE WAS STICKING OUT, BUT HE PUSHED BACK IN. ADVISED THE CALLER TO DISCONTINUE THE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
338760 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 69 YR