FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3854755 · Received June 6, 2014

Report

Report Number
3004753838-2014-05656
Event Type
Malfunction
Date Received
June 6, 2014
Date of Event
May 10, 2014
Report Date
May 12, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 AND CLAIMED THAT ON (B)(6) 2014, UPON SENSOR APPLICATOR REMOVAL, SENSOR WIRE BECAME DETACHED FROM SENSOR POD. PATIENT'S MOTHER STATED THAT THE SENSOR WIRE FELL INTO THE PATIENT'S LAP. AT THE TIME OF THE CALL WITH DEXCOM TECHNICAL SUPPORT, PATIENT'S MOTHER REPORTED NO INJURIES OR MEDICAL INTERVENTION. DEXCOM HAS ISSUED AN RGA FOR PATIENT'S MOTHER TO RETURN THE DEVICE TO BE INVESTIGATED

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
331312 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS, PRODUCT CODE: MDS MDS DEXCOM, INC. 9500-27 5145445

Patients

Seq Age Sex Outcome Treatment
1 7 YR Other