FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 3854479 · Received June 6, 2014

Report

Report Number
3004209178-2014-85319
Event Type
Malfunction
Date Received
June 6, 2014
Date of Event
May 13, 2014
Report Date
May 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

UNABLE TO PRIME THE INSULIN PUMP DURING THE PRIME TEST DUE TO A LOOSE/FLUSH DRIVE SUPPORT DISK. A CRACKED BATTERY TUBE THREADS AND SCRATCHED LCD WINDOW ALSO NOTED.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT DURING THE PRIME PROCESS HE IS RECEIVING A PRIME/DELIVERY ALARM ON HIS INSULIN PUMP, HE CANNOT EXIT FROM THE PREPARING TO PRIME MODE AND INSULIN WOULD NOT STOP DRIPPING. CUSTOMER STATED THAT THE REWIND MESSAGE APPEARED AFTER THE ALARM ALERT AND CONFIRMED THAT THE DRIVE SUPPORT CAP IS PROTRUDED. CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME IS 211GM/DL. NO FURTHER INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
332155 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 14 YR