FDA Adverse Event Malfunction Summary report: N

AU2700 WITH ISE CHEMISTRY ANALYSER

MDR report key: 3852605 · Received June 6, 2014

Report

Report Number
9612296-2014-00089
Event Type
Malfunction
Date Received
June 6, 2014
Date of Event
May 12, 2014
Report Date
May 12, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K002982
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED. THE FSE FOUND THAT THE ISE BUFFER SYRINGE CASE WAS CRACKED AT THE BOTTOM. THE FSE REPLACED THE CASE TO CORRECT THE ISSUE. THIS RESOLVED THE ISSUE. THE MANUFACTURER REFERENCE NUMBER FOR THIS EVENT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THE GENERATION OF ERRONEOUS ISE RESULTS FOR 15 PATIENTS ON THEIR AU2700 ANALYSER. NO PATIENT RESULTS WERE RELEASED OUTSIDE THE LABORATORY. THERE WAS NO CHANGE TO THE PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
332726 AU2700 WITH ISE CHEMISTRY ANALYSER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1