FDA Adverse Event Malfunction Summary report: N

GREENLIGHT XPS LASER SYSTEM

MDR report key: 3851991 · Received June 5, 2014

Report

Report Number
2937094-2014-00448
Event Type
Malfunction
Date Received
June 5, 2014
Date of Event
May 14, 2014
Report Date
May 15, 2014
Manufacturer
AMERICAN MEDICAL SYSTEMS, INC. (SAN JOSE)
Product Code
GEX
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE IN FIELD PERFORMED (B)(6) 2014. RESONATOR S/N (B)(4) RETURNED TO AMS AND ANALYSIS PERFORMED ON (B)(6) 2014. PRODUCT EVALUATION SUMMARY: THE EVALUATION OF THE RESONATOR REVEALED SECOND BAR ON THE DIODE WAS BURNT; YAG ROD WAS BROKEN. DURING TRANSFER, THE RESONATOR BASE PLATE AND WALLS WERE DAMAGED. THE COUPLER COVER WAS NOTED TO BE STUCK. DIODE, BASE PLATE, WALLS, YAG ROD, COUPLER COVER AND DESICCANT WERE REPLACED. THE RESONATOR WAS RE-PEAKED AND A NEW TEST REPORT WAS COMPLETED.

Additional Manufacturer Narrative · 1

SYSTEM ANALYSIS/SERVICE REPAIR: THE REPORTED ERROR CODE(S) WERE CONFIRMED AND DETERMINED TO BE THE RESULT OF A FAULTY RESONATOR. THE RESONATOR WAS REPLACED AND THE SYSTEM TESTED AND VERIFIED TO MANUFACTURERS SPECIFICATIONS.

Description of Event or Problem · 1

IT WAS WAS REPORTED THAT THE CUSTOMER EXPERIENCED A SYSTEM MALFUNCTION DURING A PROCEDURE (ERROR 210-235). THE PROCEDURE WAS COMPLETED USING A DIFFERENT DEVICE (ALTERNATE PROCEDURE).THERE WAS NO PATIENT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
328639 GREENLIGHT XPS LASER SYSTEM POWERED LASER SURGICAL INSTRUMENT GEX AMERICAN MEDICAL SYSTEMS, INC. (SAN JOSE) 0010-0210

Patients

Seq Age Sex Outcome Treatment
1