FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 3850169 · Received June 5, 2014

Report

Report Number
1061932-2014-01284
Event Type
Malfunction
Date Received
June 5, 2014
Date of Event
May 8, 2014
Report Date
May 8, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K081930
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE STATED THAT THE 6C CONTROL RESULTS WERE WITHIN SPECIFICATION BUT WERE CONSISTENTLY BELOW THE MEAN ON ALL LEVELS. THE FSE EVALUATED THE INSTRUMENT AND CONFIRMED THAT THE HGB CHAMBER WAS CLOUDY. THE FSE REPLACED THE HGB CHAMBER AND ADJUSTED THE CALIBRATION FACTOR TO RESOLVE THE ISSUE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING LOW HEMOGLOBIN (HGB) RESULTS ON 6C CONTROLS FROM THE UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM. THE CUSTOMER ALSO STATED THAT THE HEMOGLOBIN (HGB) PARAMETER FAILED THEIR INTERLABORATORY QUALITY ASSURANCE PROGRAM (IQAP). ERRONEOUS PATIENT RESULTS WERE NOT GENERATED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
329630 UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1