FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600I SYNCHRON® ACCESS® CLINICAL SYSTEM

MDR report key: 3844493 · Received June 3, 2014

Report

Report Number
2050012-2014-00272
Event Type
Malfunction
Date Received
June 3, 2014
Date of Event
May 11, 2014
Report Date
May 11, 2014
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K060256
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED. THE FSE EVALUATED THE INSTRUMENT AND A LEAK AT THE CAP PIERCER WAS CONFIRMED. THE FSE REMOVED AN OBSTRUCTION IN THE CAP PIERCER WASTE LINE TO CORRECT THE PROBLEM. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO BECKMAN COULTER HOTLINE SUPPORT THAT SAMPLE TUBES PROCESSED ON THEIR UNICEL® DXC 600I INSTRUMENT APPEARED TO BE WET. TROUBLESHOOTING WITH THE ASSISTANCE OF HOTLINE SUPPORT REVEALED AN OVERFLOWING CAP PIERCER BLADE WASH. THE LEAK WAS CONTAINED TO THE INSTRUMENT. THE OPERATOR WORE A LAB COAT, GLOVES AND GOGGLES WHILE OPERATING THE INSTRUMENT. THE CUSTOMER ALSO STATED THE OBTAINED ERRONEOUS GLUCOSE RESULTS FOR SEVERAL PATIENTS. A REVIEW OF PATIENT DATA PROVIDED BY THE CUSTOMER WAS PERFORMED AND IT WAS VERIFIED THAT GLUCM (GLUCOSE) RESULTS WERE GENERATED WHICH DO NOT MEET BECKMAN COULTER 2 SD TOTAL PRECISION CLAIMS. THE CUSTOMER RELEASED ERRONEOUS RESULTS FROM THE LABORATORY AND CREATED AMENDED REPORTS. THE CUSTOMER DOES NOT HAVE INFORMATION THAT PATIENT TREATMENT WAS IMPACTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
324029 UNICEL® DXC 600I SYNCHRON® ACCESS® CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1