FDA Adverse Event Malfunction Summary report: N

COULTER® HMX HEMATOLOGY ANALYZER W/ AUTOLOADER

MDR report key: 3844477 · Received June 3, 2014

Report

Report Number
1061932-2014-01259
Event Type
Malfunction
Date Received
June 3, 2014
Date of Event
May 4, 2014
Report Date
May 4, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K010765
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED. THE FSE CONFIRMED THE LEAK FROM FAULTY VALVE PV49 AND THE ASSOCIATED ACTUATOR. THE FSE REPLACED PV49 AND THE ASSOCIATED ACTUATOR RESOLVING THE LEAK. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED 2-3 DROPS OF FLUID LEAKED FROM THE BLOOD SAMPLING VALVE (BSV) DURING A BACKWASH CYCLE IN THE HMX AL INSTRUMENT. THE CUSTOMER ALSO REPORTED THE HMX AL GENERATED AN ERRONEOUS HIGH WHITE BLOOD CELL (WBC) COUNTS DURING THE EVENT. THE CUSTOMER DID NOT PROVIDE PRINTOUTS. HOWEVER, THE CUSTOMER REPORTED THE WBC COUNT ON A SINGLE PATIENT SAMPLE WAS THREE TIMES HIGHER THAN THE WBC ON THAT SAME SAMPLE RUN ON A DIFFERENT ANALYZER. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY. THE CUSTOMER RAN AND REPORTED RESULTS FROM THE BACKUP ANALYZER DURING THE EVENT DUE TO THE LEAK OBSERVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
323242 COULTER® HMX HEMATOLOGY ANALYZER W/ AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1