FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 3844397 · Received June 2, 2014

Report

Report Number
2531779-2014-15504
Event Type
Malfunction
Date Received
June 2, 2014
Report Date
May 27, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 10/10/2014 WITH THE FOLLOWING FINDINGS: CALL SERVICE ALARMS CS 054 WERE VERIFIED IN THE PUMP¿S BLACK BOX AND ALARM HISTORY. DURING TESTING, THE PUMP EMITTED A CS 054. THE PUMP SOFTWARE WAS RELOADED AND THE PUMP WAS TESTED WITHOUT FURTHER ALARMS. THE PUMP WAS OPENED, NO INTERNAL DEFECTS WERE OBSERVED.

Additional Manufacturer Narrative · 1

DEVICE EVALUATION: THE DEVICE HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 10/10/2014 WITH THE FOLLOWING FINDINGS: CALL SERVICE ALARMS CS 054 WERE VERIFIED IN THE PUMP¿S BLACK BOX AND ALARM HISTORY. DURING TESTING, THE PUMP EMITTED A CS 054. THE PUMP SOFTWARE WAS RELOADED AND THE PUMP WAS TESTED WITHOUT FURTHER ALARMS. THE PUMP WAS OPENED, NO INTERNAL DEFECTS WERE OBSERVED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING MULTIPLE CALL SERVICE CS 054 ALARMS. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
321639 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 21 YR