FDA Adverse Event Injury Summary report: N

FREESTYLE LITE

MDR report key: 3844294 · Received June 2, 2014

Report

Report Number
2954323-2014-00618
Event Type
Injury
Date Received
June 2, 2014
Date of Event
May 4, 2014
Report Date
May 5, 2014
Product Code
NBW
PMA / PMN Number
K092602
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS IS A FINAL REPORT. THE REPORTED MEDICAL EVENT WAS RELATED TO A TRAINING ISSUE. THEREFORE NO PRODUCT WILL BE RETURNED FOR INVESTIGATION. CUSTOMER WAS EDUCATED THAT THE LIGHT CAN ONLY BE ENGAGED FOR EITHER THE DISPLAY OR THE PORT, BUT NOT BOTH AT THE SAME TIME. CUSTOMER WAS PROVIDED WITH A NEW METER WITH A LARGER DISPLAY. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.

Description of Event or Problem · 1

CUSTOMER CALLED CUSTOMER SERVICE TO REQUEST TRAINING IN HOW TO USE THE BACKLIGHT ON HER ADC BLOOD GLUCOSE METER; SPECIFICALLY HOW TO MAKE THE LIGHT WORK FOR BOTH THE DISPLAY AND THE PORT AT THE SAME TIME. CUSTOMER FURTHER REPORTED THAT ON (B)(6) 2014, SHE ATTEMPTED TO TEST USING HER ADC BLOOD GLUCOSE METER BUT NOTED THE BACKLIGHT DIDN'T STAY ON LONG ENOUGH AND THE SCREEN WAS TOO SMALL AND BECAUSE OF THIS, SHE COULD NOT SEE THE RESULT ON THE DISPLAY. CUSTOMER NOTED EXPERIENCING "DIZZINESS, A HEADACHE AND THIRST". PARAMEDICS WERE CALLED AND TRANSPORTED HER TO A LOCAL HEALTHCARE FACILITY WHERE SHE WAS DIAGNOSED WITH HYPERGLYCEMIA AND TREATED WITH AN UNKNOWN AMOUNT OF INSULIN. THERE WAS NO REPORT OF DEATH OR PERMANENT INJURY ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
321956 FREESTYLE LITE BLOOD GLUCOSE MONITORING SYSTEM NBW

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention