FDA Adverse Event Malfunction Summary report: N

COULTER ACT 5 DIFF CAP PIERCE (CP)

MDR report key: 3844211 · Received June 2, 2014

Report

Report Number
1061932-2014-01233
Event Type
Malfunction
Date Received
June 2, 2014
Date of Event
May 15, 2015
Report Date
May 15, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K042173
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, THE FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND REPLACED THE WBC (WHITE BLOOD CELL) APERTURE TO RESOLVE THE ISSUE. THE SYSTEM PERFORMANCE WAS VERIFIED. THIS MDR IS RELATED TO MDR 1061932-2014-01232, FOR THE SIMILAR EVENT THAT WAS REPORTED ON (B)(6) 2014.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRONEOUS HIGH WHITE BLOOD CELL (WBC) TEST RESULTS WERE GENERATED FOR PATIENT SAMPLES WHEN USING THE COULTER ACT 5 DIFF CAP PIERCE (CP) ON (B)(6) 2014. THE TEST RESULTS WERE DETERMINED TO BE ERRONEOUSLY HIGH WHEN COMPARED TO PREVIOUS TEST RESULTS FOR THE PATIENTS. THE SYSTEM DELTA CHECK MESSAGES THAT WERE GENERATED INDICATED THAT THE CURRENT RESULTS DID NOT CORRESPOND WITH PREVIOUS PATIENT RESULTS. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE INSTRUMENT. THERE WAS NO DEATH NOR INJURY OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR CONNECTED TO THIS EVENT AS THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. PATIENT DEMOGRAPHICS WERE NOT PROVIDED FOR PATIENTS TESTED ON (B)(6) 2014.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322270 COULTER ACT 5 DIFF CAP PIERCE (CP) COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1