FDA Adverse Event Malfunction Summary report: N

UNICEL DXH 600 COULTER CELLULAR ANALYSIS SYSTEM

MDR report key: 3844200 · Received June 2, 2014

Report

Report Number
1061932-2014-01231
Event Type
Malfunction
Date Received
June 2, 2014
Date of Event
May 9, 2014
Report Date
May 9, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K120771
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ON (B)(4) 2014, THE FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT AND PERFORMED VARIOUS TROUBLESHOOTING TO RESOLVE THE PLT (PLATELET) BACKGROUND ISSUE, INCLUDING REPLACING AND REROUTING VARIOUS TUBING AND ENSURING TIGHT FITTINGS AND OR CONNECTIONS (FOUND LOOSE) IN THE CBC (COMPLETE BLOOD COUNT) FLOW PATHWAY. THE FSE VERIFIED ELECTRONIC NOISE WITHIN SPECIFICATION. A 10-RUN REPRODUCIBILITY WAS WITHIN SPECIFICATION. THE FSE PRIMED SWEEP FLOW. THE FSE PERFORMED 6 SUCCESSIVE DAILY CHECKS. THE PLT BACKGROUND WAS 2.5 TO 3.0 ((B)(4)). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED FAILING DAILY CHECKS FOR THE PLATELET BACKGROUND WHEN USING THE UNICEL DXH 600 COULTER CELLULAR ANALYSIS SYSTEM. THE CUSTOMER REPORTED THIS ISSUE HAD BEEN OCCURING SINCE THE RECENT INSTALLATION OF THE INSTRUMENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE INSTRUMENT. THERE WERE NO ERRONEOUS TEST RESULTS ASSOCIATED WITH THIS EVENT. THERE WAS NO DEATH, INJURY OR AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322258 UNICEL DXH 600 COULTER CELLULAR ANALYSIS SYSTEM COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1