FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 3843993 · Received June 2, 2014

Report

Report Number
1056600-2014-00031
Event Type
Malfunction
Date Received
June 2, 2014
Date of Event
May 15, 2014
Report Date
June 2, 2014
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON 5-23-2014 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND VERIFIED THE GRIPPER ADJUSTMENT. THE FE PERFORMED A READER CAMERA ADJUSTMENT AND GENERATED A NEW REFERENCE IMAGE. WADDIAG SUCCESSFULLY PASSED. THE FE VERIFIED CARDS PICTURES, ALL WERE ACCEPTABLE. THE CUSTOMER RAN QC AND ACCEPTED RESULTS. THE CUSTOMER ALSO RAN THE SAME SAMPLE MANUALLY AND USING THE PROVUE. THE CUSTOMER ACCEPTED REPAIR. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTS THAT THE PROVUE GAVE A NEGATIVE RESULT FOR A SAMPLE THAT WAS POSITIVE VISUALLY AND IN MANUAL GEL. NO ERRONEOUS RESULTS WERE REPORTED. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
321608 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS 3.1.1

Patients

Seq Age Sex Outcome Treatment
1