FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC HEAT PACK

MDR report key: 3843821 · Received May 24, 2014

Report

Report Number
1811605-2014-00121
Event Type
Malfunction
Date Received
May 24, 2014
Date of Event
May 5, 2014
Report Date
May 23, 2014
Manufacturer
BATTLE CREEK EQUIPMENT
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE USER REPORTED THE SWITCH CAUGHT FIRE WHILE USING IT. UPON INVESTIGATION, WE FOUND THAT THE CORD HAD BEEN SEVERED BY AN EXTERNAL SOURCE. UPON FURTHER INVESTIGATION, WE FOUND: CORD CUT: NO BURNS, SWITCH OK, PAD BUNCHED, BENT/BROKEN LEAD, BENT/BROKEN THERMOSTAT, THERMOSTAT DISCOLORATION. BASED ON THE OVERALL CONDITION OF THE PAD, WE CONCLUDED THAT THE HEATING PAD WAS NOT USED IN ACCORDANCE WITH OUR INSTRUCTIONS.

Description of Event or Problem · 1

CUSTOMER STATED THE SWITCH CAUGHT FIRE WHILE HOLDING IT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
309663 THERMOPHORE AUTOMATIC HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT 055

Patients

Seq Age Sex Outcome Treatment
1