FDA Adverse Event Malfunction Summary report: N

PROCEDURAL STRETCHER

MDR report key: 3843755 · Received February 12, 2014

Report

Report Number
3006697241-2014-00140
Event Type
Malfunction
Date Received
February 12, 2014
Date of Event
January 15, 2014
Report Date
January 15, 2014
Manufacturer
HILLROM DE MEXICO S DE RL DE CV
Product Code
FPO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

HILL-ROM TECHNICIAN SUPPORT SPOKE WITH THE ACCOUNT AND GAVE THEM THE PART NUMBERS FOR THE SIDE RAIL LATCH AND HARDWARE THAT ARE NEEDED. NO INFO WAS GIVEN ON HOW THE PARTS BECAME MISSING. PER THE HILL-ROM SERVICE MANUAL IT IS NECESSARY FOR STRETCHERS TO HAVE AN EFFECTIVE MAINTENANCE PROGRAM. WE RECOMMEND THAT YOU DO ANNUAL PREVENTATIVE MAINTENANCE. MAKE SURE THE SIDE RAILS ARE NOT BENT OR TWISTED. MAKE SURE THE LATCH MECHANISMS OPERATE CORRECTLY. YOU MUST HEAR AN AUDIBLE CLICK WHEN THE SIDE RAIL IS RAISED TO THE UP POSITION. CHECK FOR LOOSE OR MISSING HARDWARE. TIGHTEN, REPAIR OR REPLACE AS NECESSARY. THE ACCOUNT WILL REPLACE THE LEFT SIDE RAIL LATCH, BUSHING, SCREW AND NUT TO RESOLVE THE ISSUE. BASED ON THIS INFO, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

THE ACCOUNT REPORTED THE LEFT SIDE RAIL LATCH WAS MISSING SO THE SIDE RAIL COULD NOT LATCH. THE STRETCHER IS LOCATED IN THE BED SHOP AT THE FACILITY. THERE WAS NO PT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
92655 PROCEDURAL STRETCHER WHEELED STRETCHER FPO HILLROM DE MEXICO S DE RL DE CV 8005

Patients

Seq Age Sex Outcome Treatment
1