FDA Adverse Event Malfunction Summary report: N

CAREASSIST BED

MDR report key: 3842604 · Received February 24, 2014

Report

Report Number
3006697241-2014-00178
Event Type
Malfunction
Date Received
February 24, 2014
Date of Event
January 27, 2014
Report Date
January 27, 2014
Manufacturer
HILL-ROM DE MEXICO S DE RL DE CV
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE TECHNICIAN INVESTIGATED AND AFTER SPEAKING WITH THE NURSING STAFF LEARNED THAT THE BED EXIT SYSTEM COULD NOT BE ARMED AT ALL. THE TECHNICIAN FOUND IT WAS DUE TO IMPROPER SCALE CALCULATION LIKELY DUE TO AN IMPROPER ZERO PROCESS, USER ERROR. THE SCALE WAS ZEROED AS OUTLINED IN THE USER MANUAL BY THE TECHNICIAN AND THE BED EXIT SYSTEM OPERATED AS DESIGNED, NO REPAIR NEEDED. BASED ON THIS INFO, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

THE ACCOUNT REPORTED THAT THE BED EXIT SYSTEM WAS DISARMING AFTER BEING SET. THE BED IS LOCATED IN ROOM 11 AT THE FACILITY. THERE WAS NO PT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
111847 CAREASSIST BED A/C POWERED ADJUSTABLE HOSPITAL BED FNL HILL-ROM DE MEXICO S DE RL DE CV 1170

Patients

Seq Age Sex Outcome Treatment
1