FDA Adverse Event Malfunction Summary report: N

G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 3842337 · Received June 1, 2014

Report

Report Number
3004753838-2014-08384
Event Type
Malfunction
Date Received
June 1, 2014
Date of Event
May 5, 2014
Report Date
May 5, 2014
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE COMPLAINT DEVICE WAS NOT RETURNED FOR INVESTIGATION. HOWEVER, DATA WAS RECEIVED AND DOWNLOADED ON (B)(4) 2014. A REVIEW OF THE DOWNLOADED DATA LOG CONFIRMED THE REPORTED EVENT OF INACCURATE BLOOD GLUCOSE VALUES.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2014 TO REPORT CGM INACCURACY COMPARED TO GLUCOSE METER VALUES ON (B)(6) /2014. AT THE TIME OF THE CALL WITH DEXCOM TECHNICAL SUPPORT, PATIENT DID NOT REPORT ANY MEDICAL INTERVENTION OR INJURIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
320667 G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-27 5131462

Patients

Seq Age Sex Outcome Treatment
1 71 YR Other