FDA Adverse Event Malfunction Summary report: N

BECKMAN COULTER AU680 CLINICAL CHEMISTRY ANALYZER

MDR report key: 3842233 · Received June 1, 2014

Report

Report Number
9612296-2014-00085
Event Type
Malfunction
Date Received
June 1, 2014
Date of Event
May 5, 2014
Report Date
May 5, 2014
Manufacturer
BECKMAN COULTER
Product Code
JGS
PMA / PMN Number
K961274
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S SITE. THE FSE EVALUATED THE INSTRUMENT AND IDENTIFIED FAULTY ION SELECTIVE ELECTRODE (ISE) BUFFER DILUTION VALVES WHICH WERE CAUSING INSUFFICIENT BUFFER TO BE DISPENSED INTO THE DILUTION POT. THE FSE PROCEEDED TO REPLACE BOTH VALVES TO RESOLVE THE SODIUM (NA) AND POTASSIUM (K) RECOVERY ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING ERRONEOUSLY HIGH SODIUM (NA) AND POTASSIUM (K) RESULTS FOR FIVE (5) PATIENTS FROM THE BECKMAN COULTER AU680 CLINICAL CHEMISTRY ANALYZER. THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LABORATORY AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. THE CUSTOMER REPEATED THE SAMPLES AND OBTAINED LOWER NA AND K RESULTS. THE CUSTOMER STATED THAT THE INITIAL RESULTS WERE TWO (2) TO THREE (3) TIMES HIGHER THAN THE NORMAL RANGE. THE CUSTOMER REQUESTED FOR SERVICE TO EVALUATE THE INSTRUMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
320625 BECKMAN COULTER AU680 CLINICAL CHEMISTRY ANALYZER ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JGS BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1