FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE

MDR report key: 3841243 · Received May 30, 2014

Report

Report Number
1056600-2014-00029
Event Type
Malfunction
Date Received
May 30, 2014
Date of Event
May 10, 2014
Report Date
May 30, 2014
Manufacturer
MICROTYPING SYSTEMS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS INSTRUMENT HAS BEEN INVESTIGATED. ON 5-22-2014 AN OCD FIELD ENGINEER (FE) ARRIVED AT THE CUSTOMER SITE AND CLEANED THE SAMPLE CAMERA LENS. FE DID A SAMPLE CAMERA ALIGNMENT AND OPTICS ADJUSTMENT. FE READ SAMPLE BARCODE LABELS MULTIPLE TIMES AND THEY READ CORRECTLY. CUSTOMER LOADED SAMPLES AND THEY WERE READ CORRECTLY. REPAIRS HAVE RETURNED THIS INSTRUMENT TO EXPECTED OPERATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTS TWO INCIDENTS OF THE ORTHO PROVUE SAMPLE CAMERA MISREADING SAMPLE BARCODE LABELS. NO ERRONEOUS RESULTS WERE REPORTED. THIS IS INCIDENT 1 OF 2. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
319149 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ MICROTYPING SYSTEMS 3.2

Patients

Seq Age Sex Outcome Treatment
1