FDA Adverse Event Malfunction Summary report: N

GLUMA DESENSITIZER POWERGEL

MDR report key: 3840575 · Received May 30, 2014

Report

Report Number
9610902-2014-00010
Event Type
Malfunction
Date Received
May 30, 2014
Report Date
May 1, 2014
Manufacturer
HERAEUS KULZER GMBH
Product Code
LBH
PMA / PMN Number
K093575
Removal / Correction Number
1925223-04/23/14-002-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
DENTAL ASSISTANT

Narratives

Additional Manufacturer Narrative · 1

AS ALLOWED BY EXEMPTION# (B)(4),(B)(4). ALTHOUGH WE HAVE NOT ESTABLISHED THAT THE DEVICE CAUSED OR CONTRIBUTED TO THE EVENT, WE'RE REPORTING IT TO BE COMPLIANT WITH 21 CFR PART 803 AND OUT OF AN ABUNDANCE OF CAUTION. THE DEVICE HAS NOT BEEN RETURNED BY THE CUSTOMER. PICKUP WAS CANCELLED BY CUSTOMER. ON (B)(6) 2014 - DEVICE EVALUATION FROM SAME LOT.

Additional Manufacturer Narrative · 1

AS ALLOWED BY EXEMPTION# (B)(4). (B)(6) IS SUBMITTING THE REPORT ON BEHALF OF HERAEUS KULZER (B)(4) (THE MANUFACTURER). ALTHOUGH WE HAVE NOT ESTABLISHED THAT THE DEVICE CAUSED OR CONTRIBUTED TO THE EVENT, WE'RE REPORTING IT TO BE COMPLIANT WITH 21 CFR PART 803 AND OUT OF AN ABUNDANCE OF CAUTION. METHOD AND CONCLUSION - THE DEVICE HAS NOT BEEN RETURNED BY THE CUSTOMER. PICKUP WAS CANCELLED BY CUSTOMER. RESULTS AND CONCLUSION - EVALUATION OF MALFUNCTION ROOT CAUSE IN PROGRESS. DEVICE NOT YET RETURNED.

Description of Event or Problem · 1

SPOKE TO DENTAL OFFICE STAFF MEMBER. SHE SAID THAT THEY HAVE 6 OPEN SYRINGES LOT 010103. SHE STATED THAT THEY HAVE HAD THE UNCONTROLLED EXTRUSION FOR SOME TIME AND THAT THE DENTIST DOES NOT EXTRUDE IN THE PATIENTS MOUTH FOR THIS REASON. SHE SAID THAT THEY HAD BEEN CONSIDERING SWITCHING TO GD LIQUID FOR THIS REASON.

Description of Event or Problem · 1

SPOKE TO DENTAL OFFICE STAFF MEMBER. SHE SAID THAT THEY HAVE 6 OPEN SYRINGES LOT 010103. SHE STATED THAT THEY HAVE HAD THE UNCONTROLLED EXTRUSION FOR SOME TIME AND THAT THE DENTIST DOES NOT EXTRUDE IN THE PATIENT'S MOUTH FOR THIS REASON. SHE SAID THAT THEY HAD BEEN CONSIDERING SWITCHING TO GD LIQUID FOR THIS REASON.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
318851 GLUMA DESENSITIZER POWERGEL VARNISH LBH HERAEUS KULZER GMBH 48/010103

Patients

Seq Age Sex Outcome Treatment
1